Everything we make has a limited edition so most of the time we will make your order expressly for you! That means that we need 10 days to prepare it + shipping. You will recieve after your payment online an e-mail from us with the timing of your shipment.
We have chosen the best international courrier but if something arrived broken please take photographs of the embalage and the broken product and contact us as soon as possible at info@obofirenze.com