OBO FIRENZE is and by choice will always remain a Concept Store with Artisanal Production combined with the use of New Technologies. We have limited stocks of products, exspecially our more exclusive items. We have long productione time in comparison to industrial design companies. Our products are one of a kind because of hand made manufacturing and for this reason may display minor imperfections.
This is how we address the issues of small scale production: We have complete transparency regarding our stock and time of production. We have estabilished strict quality standards we abide by. For further info, please contact us at:  info@obofirenze.com
Everything we make has a limited edition so most of the time we will make your order expressly for you! That means that we need 10 days to prepare it + shipping. You will recieve after your payment online an e-mail from us with the timing of your shipment.
We have chosen the best international courrier but if something arrived broken please take photographs of the embalage and the broken product and contact us as soon as possible at info@obofirenze.com